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Client Case Study - Mobile 365
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Mobile 365 use Halian to beat the Clock to deliver a Micro-payments System to a Global Software Company
 Introduction
Mobile 365 engaged Halian’s Technical Consulting
expertise and advice on the implementation of a micro-payments system
for a leading global software company. The solution was required to
enable customers who do not carry credit cards to pay for services
using their mobile phone account.
Background
Providing delivery, billing, and settlement of mobile messaging
services on a global scale means Mobile 365 deals with nearly two
billion messages every month, many of which are for blue chip
customers. Using over 500 global operators and through network
reliability the company is able to ensure successful deliver of
customers’ messages and rapid revenue processing.
A leading global software company, needed to introduce a payment system
for customers who didn’t have credit cards that would enable them to
process payments for services such as email subscriptions and music
downloads. The company had set Mobile 365 aggressive timescales for
delivery of the system implemented across Europe. Halian stepped in and
engaged its senior consultants to assist in the design, development,
and deployment of a solution that has since become a key service
component for Mobile 365.
Solution
In order to meet the timescales, Halian deployed members of its
Technical Consulting team who rapidly set out a functional solution for
the project based on very high-level requirements presented by the
client.
“Our
client provided us with an aggressive timescale in which to deliver
very detailed and comprehensive material. Our organisation’s success in
that activity was wholly due to the effort and quality that Halian
placed on the work they supplied. I would not hesitate in granting them
a performance rating of 100,” comments Dave Stone, Senior Consultant, Strategic Accounts at Mobile 365.
Halian produced a more detailed requirements document that covered
everything from the solution architecture right the way through to a
fully resourced and priced project plan. Due to tight timescales it was
key to ensure that both the project costs and risks were well managed
and the software company quickly accepted the plan.
We presented very high-level requirements that were subsequently
processed, analysed and turned into very detailed requirements. This
reference material has successfully been used to build and deploy the
solution which has become a key service component for Mobile 365,”
continued Stone.
The payment engine provides a transaction interface, which is
proprietary to the end-client and their portal. This interface is
message based and similar to the structure and flow to credit card
authorisation messaging for “web-based commerce”. Although the project
started with very aggressive timescales, the Halian team delivered on
time and within budget.
Outcomes and Benefits
The result is a micro-payments system integrated to their web portal
and end-customers can now choose to be charged by mobile messages
and/or using IVR “Interactive Voice Response” charged at premium rates.
The payment mechanism is operated by Mobile 365 across Europe and is
subject to legal restrictions on mobile phone usage applicable to each
European country.
“The
consultants at Halian were very competent and extremely adept
throughout the exercise. They had a deep understanding of various
productivity tools and coupled with their expertise in analysing and
understanding our problem space led to a successful project,” concludes Dave Stone, Senior Consultant, Strategic Accounts at Mobile 365.
Learn more about Halian Technical Consulting Services
More Client Case Studies
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